sq777 Privacy Policy

This privacy policy ("Policy") is issued on behalf of the sq777 platform ("we", "our", or "sq777") and applies to the website https://sq777.lat and its related services. When you register on our platform, play games, or use any of our services, you are considered to have voluntarily consented to the terms of this Policy. Protecting your privacy is one of our highest priorities.

sq777 is a secure and reliable online entertainment platform. We use SSL encryption and modern data protection technology to keep all your personal information safe. Our privacy policy complies with applicable laws in Bangladesh and international digital security standards.

1. Information We Collect

sq777 collects various types of information to ensure the quality of your service and to maintain the security of the platform. The information collected can be divided into the following categories:

1.1 Identity Information

When you register on sq777, the information we collect includes:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number
• National ID card or passport number (where verification is required)
• Current address

1.2 Financial Information

For processing transactions, we collect:

• bKash, Nagad, Rocket, or Upay account number
• Deposit and withdrawal history
• Transaction amount and date
• Bank account details (where applicable)

1.3 Technical Information

Information collected automatically to improve your browsing experience:

• IP address
• Browser type and version
• Device type (desktop, mobile, tablet)
• Operating system
• Page visit time and duration
• Cookies and similar tracking technologies

1.4 Gaming Activity Information

• Game play history and preferences
• Betting patterns and amounts
• Win and loss records
• Bonus and promotion usage information

2. Methods of Data Collection

sq777 collects information in the following ways:

• Directly provided: Information you provide at the time of registration, login, or transactions.
• Automatic collection: Technical information via cookies, web beacons, and log files.
• Third-party verification: From authorised third parties during payment processing and identity verification.
• Customer support: Information you share when contacting us via live chat or email.

3. Purpose of Using Information

sq777 uses collected information only for lawful and specific purposes. The main purposes for which we use your information are as follows:

3.1 Service Delivery and Operations

• Creating and managing your account
• Providing gaming services without interruption
• Processing financial transactions — deposits and withdrawals
• Providing bonuses and promotions

3.2 Security and Fraud Prevention

• Preventing unauthorised access to accounts
• Identifying suspicious transactions
• Complying with anti-money laundering (AML) regulations
• Ensuring the overall security of the platform

3.3 Customer Support

• Providing 24/7 live chat support in Bengali
• Resolving complaints and issues
• Sending important notifications and updates

3.4 Service Improvement

• Personalising the gaming experience according to user preferences
• Planning the addition of new games and features
• Analysing platform performance

4. Cookie Policy

sq777 uses cookies to operate the platform correctly and to improve your browsing experience. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential cookies: Essential for running the core functions of the platform — maintaining login sessions, security verification.
• Functionality cookies: Remember your preferences — language settings, display preferences.
• Analytics cookies: For understanding site traffic and usage patterns.

4.2 Cookie Control

You can control or delete cookies through your browser settings. Please note, however, that disabling essential cookies may prevent some important features of the platform from working properly.

5. Data Sharing and Disclosure

sq777 never sells your personal information. However, information may be shared with third parties in the following limited circumstances:

5.1 Service Providers

Selected partner organisations for operating our services — such as payment processing services (bKash, Nagad, Rocket, Upay), technology support providers, and game software providers. These organisations receive data only to perform specific services and may not use it for any other purpose.

5.2 Legal Obligations

Information may be disclosed where required under applicable law, court order, or direction from a regulatory authority. Information may also be provided to relevant authorities to prevent money laundering, fraud, or other illegal activities.

5.3 Business Changes

In the event of a corporate merger, acquisition, or asset sale, user information may be transferred. We will notify you before any such change takes place.

6. Data Security Measures

sq777 has adopted industry-standard technical and procedural security measures to protect your information:

• SSL/TLS encryption: All data transmissions are protected by 256-bit SSL encryption.
• Secure servers: Your information is stored on servers protected by firewalls and anti-malware.
• Access control: Only authorised staff can access your information.
• Regular security audits: Regular security tests are conducted to identify system vulnerabilities.
• Data backup: Your information is kept safe through a secure backup process.
• Two-factor authentication: An additional verification layer to prevent suspicious login attempts.

7. Data Retention Period

sq777 retains your personal information only for as long as necessary. In general:

• All profile information is retained for the duration that the account remains active.
• Financial transaction records are retained after account closure for a specified period in accordance with regulatory requirements.
• Security logs are kept for a limited period.
• Marketing preferences can be withdrawn at any time and take effect immediately.

8. Your Rights

As an sq777 user, you have the following rights regarding your information:

8.1 Right of Access

You have the right to know what information we hold about you. You can request this information by emailing [email protected].

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you have the right to have it corrected. Update your information from account settings or through customer support.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information is required to be retained for a specified period due to legal obligations.

8.4 Right to Object to Processing

You have the right to object to marketing communications or certain other types of processing.

8.5 Data Portability

You may request certain information in a structured, commonly used format.

9. Privacy of Minors

sq777 strictly does not provide services to persons under 21 years of age. We do not knowingly collect any information from minors. If we believe a user is under 21, we will immediately close that account and delete the information collected.

If a parent or guardian believes their child has registered on sq777, please contact [email protected] immediately.

10. Third-Party Links

The sq777 platform may sometimes contain references to third-party services (such as payment gateways). These third parties have their own privacy policies, and sq777 is not responsible for how they manage information. Please read the relevant payment provider's policy carefully when making a payment.

11. Changes to This Policy

sq777 may update this privacy policy from time to time. For significant changes, we will inform you in the following ways:

• Publishing a notice on the website
• Sending a message to the registered email address
• Displaying a notification when logging in to the platform

If you continue using sq777 after a policy change, you will be considered to have consented to the revised policy. Therefore, please review the latest version regularly.

12. Dispute Resolution

For any dispute or complaint regarding this privacy policy, please contact our customer support team first. We are ready to resolve your issue in Bengali via 24/7 live chat. In most cases, problems can be resolved quickly.